Registration, Use, Features and FAQ’s

Registration

  • Membership in McKinnon’s Rewards is FREE!
  • Download the McKinnon’s app from google play or the app store to start saving!
  • If you have an existing rewards account, use the “New to the app” button to search your phone number or rewards account number and link your account to the app.
  • New customers also use the “New to the app” button and press the register button at the top right of the screen to sign up and get started.

App Features

  • Account
    • Shopper Number
    • Home Store
    • Phone Number
    • Available Points
    • Rewards Account Bar Code (Just like the one on the old cards!)
  • Rewards Redemption
    • This is where you redeem the points you’ve earned for money off your purchase! (See Redemption instructions section below)
  • Shop Online
    • This will link you straight to our online shopping site where you can pick out and pay for all your groceries for curbside pick-up! (Available in Portsmouth only)
    • Same login info as your rewards account.
  • My List
    • Create a custom shopping list using the search feature, or add items straight from our clickable recipes or weekly ad.
  • Recipes
    • Here we have a cycling recipe of the week.
    • Recipes are clickable, and ingredients can be added to your custom shopping list straight from the recipe!
  • Weekly Ad
    • Here will be our digital weekly sales flyer so you can view the latest and greatest deals here at McKinnon’s right from the palm of your hand.
    • The ad is clickable, and you can add anything from the flyer to your “My List” so you don’t miss a thing!
  • Store Locator
    • Your home store is already loaded in when you link your account, or sign up, but the store locator is a quick and easy way to find your nearest McKinnon’s location.

Redemptions

  • Select the rewards menu in the McKinnon’s App.
  • Available points will be shown at the top of the screen.
  • Once you have reached a redeemable number of points (7500 for $10 or 15000 for $25) you will see a redeemable coupon appear in the ‘Available’ section of the page.
    • **DO NOT CLICK ON THE AVAILABLE COUPON UNTIL YOU ARE AT THE REGISTER READY TO CHECK OUT**
  • Once you choose to redeem the available coupon, it will be moved down to the redeemed section of the page.
    • The redeemed coupon will be available for an hour from the time of redemption.
    • Again, **DO NOT CLICK ON THE REDEEMED COUPON UNTIL YOU ARE AT THE REGISTER READY TO CHECK OUT**
    • Once you click on the coupon you are trying to use, a flashing screen with a bar code will come up, and this is what needs to be scanned to get your redemption discount. (Red and white flashing on Android, and multi-colored flashing on iOS)
      • **DO NOT CLOSE OUT OF THIS PAGE ONCE THE COUPON IS ACTIVE. YOU WILL NOT BE ABLE TO ACCESS THIS COUPON MORE THAN ONE TIME**
    • The cashier will scan the coupon code, and you’ll see your discount apply to your purchase for all of your hard-earned points!

Emails From Us

  • We use your email address to give you special offer opportunities, updates on your McKinnon’s Rewards account, and other valuable information.
  • We will not overwhelm your inbox or share your personal information.

FAQ’s:

Q: How do I change my App password?

A: Use the Rewards login button at the top right of our webpage, once logged in click the account button and scroll down to the password management section, change your password, and you are good to go!

Q: Can I still gain and redeem points if I do not have a smart phone, or cannot get the app?

A: We strongly encourage everyone to get the app to access all the features and streamline the rewards process, but you are still able to accrue points using your phone number and ask your cashier about redeeming in lane and they will be happy to help you out!

Q: Having trouble linking your existing account to the app?

A: Use the clickable link at the top of this page to contact us, and we will be more than happy to resolve the problem for you. It is usually just a continuity error as a result of account transfer, but don’t worry, we will be able to get you all set in a few simple steps.

*Purchases of lottery, postage, gift cards, sushi, tobacco products, alcohol, any items prohibited by law, and wholesale purchases are not eligible toward McKinnon’s Rewards points.